Shipping Policy

Thank you for choosing Nakoda Enterprise for your software needs. This Shipping Policy outlines the terms and conditions regarding the delivery of our Supportom.com (SaaS) product.

1. Delivery Method

Our Supportom.com (SaaS product) is delivered electronically via the internet. Upon completing the sign-up process and payment, you will receive access to the product through a secure login portal or via email with instructions on how to access the service.

2. Delivery Time

Access to the supportom.com will be provided immediately upon successful completion of the sign-up process and payment. There is no waiting period for delivery, as the product is available for use online as soon as you subscribe.

3. Service Availability

We strive to maintain high availability of our SaaS product to ensure uninterrupted access for our customers. However, there may be instances of scheduled maintenance or unforeseen technical issues that could temporarily affect service availability. We will make reasonable efforts to notify customers in advance of any planned maintenance that may impact access to the service.

4. Support and Assistance

Our customer support team is available to assist you with any questions or issues related to accessing or using our SaaS product. You can reach out to our support team through mail and phone, and we will respond to your inquiries in a timely manner.

5. Refunds and Returns

As our product is delivered electronically and made available for immediate use upon subscription, we do not offer refunds or returns for the SaaS product. We encourage you to take advantage of any trial periods or demos we offer to evaluate the product before making a purchase.

6. Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with accessing our SaaS product, please contact us at info@supportom.com.