Privacy Policy
Nakoda Enterprise ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal data when you use our Supportom.com (SaaS) product (the "Supportom").
1. Information We Collect
1.1 Personal Information: When you sign up for an account or use our Service, we may collect personal information such as your name, email address, billing information, and other contact details.
1.2 Usage Data: We may also collect information about how you interact with the Service, including log data, device information, and usage patterns.
2. Use of Information
2.1 Provision of Service: We use the information we collect to provide, maintain, and improve the Service, including customer support and personalized features.
2.2 Communication: We may use your contact information to send you updates, newsletters, and promotional materials related to the Service. You can opt-out of receiving these communications at any time.
3. Data Sharing
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in delivering the Service, such as hosting providers, payment processors, and analytics services.
3.2 Legal Compliance: We may disclose your information if required by law or in response to valid requests from law enforcement or government authorities.
4. Data Retention
4.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Data Security
5.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
6.1 You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.
7. Children's Privacy
7.1 The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
8. Changes to this Policy
8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@supportom.com.